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Undercover Boss
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Brittany is Offline
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Default Undercover Boss - 01-25-2013, 01:56 PM

Have you ever seen the show "Undercover boss" were the company CEO does the jobs he assigns people? Or he pretends to be a customer asking for help to see how his staff treats others?

I've spent the last week playing the game, asking questions, and talking to certain mods to see how they treat people. Here's a little bit of what I took notes of.

I'm also basing demotions on the things I saw. They're absolutely unacceptable for a staff team I've spent many months teaching how to be kind.

Disclaimer: This does not affect relationships I have outside of the server. This is me monitoring you as a staff members. Not a friend. If you get defensive or mad at me for being honest, then I guess you need to be demoted to find out the difference between friendship and kiss-assing.

- lost donation -
hybridz btw answered pm once then completely ignored numerous pm's afterwards asking for help
Flamed when i said "U fail" and asked a second time for help
Screenshot by Lightshot


Lizzy - Refused to help me when asked for a donation issue.
Demanded I go on forums and post a thread.
After a mod had helped she apologized

Wyatt - randomly offered to help, did a WONDERFUL job helping.
Got lost item back right away

AJ - stepped in and bothered the mods trying to help then left

Responsiveness
- Marco sat afk ignoring people for 30+ mins. 4:30
Numerous people talked to him - Ignored

Today on a promotion:
http://prntscr.com/qefnm

- Steele - I haven't seen you login for more than 5 minutes in the entire week.
When you did, you sat at dzone and then logged out.

- Nater: You're a good friend, but that won't get you by. I can't play the favorite game here. It's not fair.
You need to step up your game and help out a bit more or I will demote you to moderator.


All mods ignored all help calls except for the aforementioned.
One even continued his conversation to another person when I asked him a question right next to him.
Good job Joshy.

Help calls
- I need help with items -
Mr 223 promptly answered - 5 staff ignored.

- Help train -
Mr 223 promptly answered - 6 staff ignored

- Guy flaming -
5 staff ignored the help call.
Kid flamed another to the point he quit.

- xfer -
- Every single mod (9 staff members on) completely ignored my request for help xferring. Finally, googleslayer teleported to me and did it.

- How do I get Korasi -
Ignored by all 9 mods on
- Asked again -
Agent/ben both answered finally.

- How do I get mod -
Agent answered and then took the time to sit and have a talk with me
Through stupid tedious questions, Mr 223 also sat and talked to me since I was "new"

I asked why none of the staff but agent/ben helped?
I monitored helps to see the answer and I was absolutely astounded.

Screenshot by Lightshot

I would write more about the other mods not mentioned, but they're not mentioned because not a single one responded to the numerous things I asked for.



My final words are this.
I'm not going to say it again before I instantly demote you guys.

I will not tolerate corruption on this server.
I will not tolerate rudeness.
I will not allow unhelpfulness.
I will not tolerate the way you guys treat players.


Before you were a moderator, you were a player joining some random server just like everyone else.
Don't you dare think you're better than them because you have a crown that I can remove in SECONDS.

Shape up or ship out. Final warning.


This leads me into demotions and promotions for the month.

DEMOTIONS:
- Iloveyoulil - Demotion for complete unhelpfulness.
- Behind - Demotion for rude language and requested
- Hybridz Btw - Demotion for constant foul language
- Steele - Demoted for inactivity and unhelpfulness

PROMOTIONS:
- Insecurities
- Chosen 0ne
- Agent



Sometimes we just need a friend.
Someone to hold us when you can't stand.
Sometimes even to pretend like you matter for that split second that everything seems to be crashing down.
And sometimes it's just easier to say goodbye.

  
The Following 40 users gave Brittany some cookies:
88 CB (01-25-2013), Agent (01-25-2013), Arcanex (01-29-2013), Arch N Skilz (01-25-2013), Atridos (01-28-2013), Beckley (01-25-2013), Bobandt (01-25-2013), Brady (01-25-2013), chaos mager (01-25-2013), Chosen 0ne (01-25-2013), D Kai (01-25-2013), Daffy Duck (01-25-2013), drizzit (01-25-2013), F X (01-26-2013), Fearless Noah (01-25-2013), Gir (01-25-2013), Ily (02-09-2013), Insecurities (01-25-2013), Inthecorner (01-25-2013), Ipkabit (01-25-2013), Joker 717 (02-10-2013), Juqer (01-27-2013), Kayu10 (01-27-2013), Klein Hugo (01-25-2013), Lizzy (01-25-2013), Luke (01-25-2013), Marasoh (01-25-2013), Maurice-ha (02-19-2013), Moltenfire68 (01-27-2013), Powned You50 (01-14-2014), pureskilla (01-26-2013), Pwner Bricky (01-25-2013), Robin (01-25-2013), Roy (01-25-2013), Starboy1563 (01-27-2013), Sylar (01-26-2013), TheVoid (01-26-2013), Udeadnow (01-28-2013), Yakezuka (01-26-2013)
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Default 01-25-2013, 01:56 PM

hopefully we can have a better staff team now

this should hopefully let the remaining staff members know that we don't allow them to be retards.
  
The Following 4 users gave Gir some cookies:
Brittany (01-25-2013), drizzit (01-25-2013), Kayu10 (01-27-2013), Klein Hugo (01-25-2013)
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Default 01-25-2013, 01:59 PM

Cool deal there.
Very nice.
And sad life at me.

I work now. Kk




|Jonas Brodin|Zach Parise|Ryan Suter|Charlie Coyle|Erik Haula|Mikael Grandlund|
The highest compliment that you can pay me is to say
that I work hard every day, that I never dog it.
-Wayne Gretzky

Last edited by Skullcracka; 01-25-2013 at 02:04 PM.
  
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Default 01-25-2013, 02:01 PM

I thought you did a lot, but wow, not this much.

Good choices on the promotions and demotions.

I won't let you guys down, thanks for the promotion.


Spoiler

Last edited by Agent; 01-26-2013 at 05:59 PM.
  
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Default 01-25-2013, 02:02 PM

Gotcha, sorry 'bout that.
Congratulations to the new promotions though!


  
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Default 01-25-2013, 02:03 PM

expected lol, grats to the newly promoted.
  
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Default 01-25-2013, 02:03 PM

Congratulations on the promotions, sorry to hear about the demotions.
+sorry



Last edited by Killercutter; 01-25-2013 at 02:11 PM.
  
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Default 01-25-2013, 02:03 PM

i hated u brittany just a lil but now i love u for doing these great ideas





Last edited by Fred Ftw; 01-25-2013 at 07:41 PM.
  
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Default 01-25-2013, 02:03 PM


Congrats on making sure they are doing their jobs.



Last edited by drizzit; 01-25-2013 at 02:32 PM.
  
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Default 01-25-2013, 02:04 PM

i watched undercover boss today, the one with johnny rockets,

anyway, i think that staff are going to be more kind to people, just because they're scared it could be you undercover.


You are now manually breathing.


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