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havent got permission to access anything - help!
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Skilla K? is Offline
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Default havent got permission to access anything - help! - 02-10-2013, 02:53 PM

need a little help, my uncle downloaded MS Word from utorrent
and dad was with him, and i was down stairs, so im not sure if my dad told him to do something like this

when i got back on my pc just now, i tried to play league and this is what was coming up with its icon


so i tried to unistal and reinstall it, but when i tried to unistal it, this came up;


so i read a couple post on the internet and it said i probably got a virus and i should try and download malware and when i tried to instal malware this came up;



I can't move, delete, uninstall or install anything, any help about what is wrong and what i can do to fix it?


also; internet's working perfectly normal, youtube, twitch, etc.

Last edited by Skilla K?; 02-10-2013 at 03:08 PM.
  
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Default 02-10-2013, 02:57 PM

Try doing a PC scan with Norton or AVG.

It will probably show any unneeded files and remove them.

After try restarting your pc and reinstalling League.

Makesure league is uninstalled before you do the scan.


  
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Default 02-10-2013, 02:59 PM

Quote:
Originally Posted by Zainahmed View Post
Try doing a PC scan with Norton or AVG.

It will probably show any unneeded files and remove them.

After try restarting your pc and reinstalling League.

Makesure league is uninstalled before you do the scan.

it doesnt let me download avg or norton or anything.

i restarted my pc already and tried the steps again and its still the same

and if you read properly..i said for a reason that it doesnt let me install, move, delete or uninstall anything
  
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Default 02-10-2013, 02:59 PM

see if you can delete move or install while in safe mode.



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Default 02-10-2013, 03:07 PM

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Originally Posted by Ameer View Post
see if you can delete move or install while in safe mode.
nope just tried, its still the same
  
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Default 02-10-2013, 03:11 PM

teamviewer and I can fix. Should be easy fix if it's the virus I'm thinking it is.



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Default 02-10-2013, 03:16 PM

Did it say anything about asking for credit card or face a fine? There's a new virus going around that does exactly that and was an easy fix when I got it. So it said anything like that?
  
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Default 02-10-2013, 03:20 PM

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Originally Posted by Brittany View Post
teamviewer and I can fix. Should be easy fix if it's the virus I'm thinking it is.
erm havent got team viewer..download > run, and nothing happens

think you can give me a step by step guide how to fix it?
  
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Default 02-10-2013, 03:22 PM

Quote:
Originally Posted by Skilla K? View Post


erm havent got team viewer..download > run, and nothing happens

think you can give me a step by step guide how to fix it?
It's really not that easy. Takes files to go through, things to try, and delete.

Try loading and downloading this: Malwarebytes : Free anti-malware download



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Sometimes even to pretend like you matter for that split second that everything seems to be crashing down.
And sometimes it's just easier to say goodbye.

  
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Default 02-10-2013, 03:24 PM

Quote:
Originally Posted by Brittany View Post

It's really not that easy. Takes files to go through, things to try, and delete.

Try loading and downloading this: Malwarebytes : Free anti-malware download
i downloaded it, tried installing it, and this came up;

  
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